Who we are
eCom Pro is a trading name of E Commerce Professionals Limited, a company registered in England and Wales with company number 12563051. Registered office 13 White's Row, London E1 7NF. Trading address 1-2 Bunyan Road, Hitchin, Hertfordshire SG5 1NL. Email [email protected], phone 0345 548 0072.
Using the website
You may use this website for your own information and to contact or buy from us. You must not misuse it, including by trying to break its security, overload it, scrape it in bulk, or use the forms or the AI assistant to send spam, abuse or anything unlawful.
We may change, suspend or withdraw the website, or any part of it, at any time.
Information on the website
We work hard to keep the website accurate, but it is general information about our services, not advice for your business. Prices shown are plus VAT unless stated, and are confirmed in your order or contract. Guides about payments, regulation and competitions are general information only and are not legal or financial advice.
Statements about approval times for card payments describe the eCom Pay process when documents are received promptly. Every application is assessed on its own facts and approval is never guaranteed.
The AI assistant
The chat is an AI assistant. It answers from information about eCom Pro and eCom Pay, but it can make mistakes. Nothing it says is a quote, a contract or advice, and it cannot approve applications or agree prices. Our team confirms anything that matters in writing.
Intellectual property
The website design, text, images, video and code belong to us or our licensors. You may view and print pages for your own use. You must not copy, republish or reuse them for commercial purposes without our written permission. Client logos and case studies are shown with permission and belong to those businesses.
Links
We link to other websites, including eCom Pay, for your convenience. We are not responsible for the content of websites we do not run.
Our liability
We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded by law. Otherwise, we are not liable for any loss arising from your use of this website or reliance on its content, including loss of profit, business or data.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.