eCom Pro E Commerce Professionals Limited
Last Updated: October 22, 2025
Welcome to eCom Pro E Commerce Professionals Limited (“we”, “us”, “our”, “eCom Pro”). These Terms of Use (“Terms”) govern your use of our website and the services we provide. By accessing our website or using our services, you agree to be bound by these Terms.
Company Details:
If you do not agree to these Terms, you must not use our website or services.
eCom Pro provides professional website design, e-commerce development, digital marketing, and related web services to businesses and individuals. Our services include but are not limited to:
All quotations and proposals are valid for 30 days from the date of issue unless otherwise stated. Prices quoted are in British Pounds Sterling (GBP) and exclude VAT unless stated otherwise.
A binding contract is formed when you accept our quotation or proposal in writing, by email, or by paying the deposit. By accepting, you agree to these Terms and any project-specific terms outlined in the proposal.
The scope of work will be defined in your project proposal or statement of work. Any changes to the agreed scope may result in additional charges and extended timelines.
Unless otherwise agreed in writing:
A £150 administration fee will be charged for any invoice that remains unpaid 14 days after the due date.
We reserve the right to suspend or withhold delivery of services if payment is not received by the due date. This includes suspending website hosting or taking websites offline until payment is received.
You are responsible for providing:
Delays caused by late delivery of materials, feedback, or approvals from you may result in extended project timelines. We are not liable for delays caused by your actions or inactions.
You warrant that all materials provided to us:
Upon full payment of all fees:
Until full payment is received, we retain all intellectual property rights in the work created. We reserve the right to withhold delivery of all work until payment is made in full.
We reserve the right to showcase completed work in our portfolio, case studies, and marketing materials unless you specifically request confidentiality in writing.
Some projects may include third-party elements such as stock images, fonts, plugins, or frameworks. These remain subject to their original licences, and you are responsible for obtaining appropriate licences where required.
If we provide hosting services:
While we perform regular backups, you are responsible for maintaining your own backups of all content and data.
Either party may terminate hosting services with 30 days’ written notice. Upon termination, we will provide you with a final backup of your website files and database.
We warrant that:
We will ensure websites function correctly on current versions of major browsers and devices at the time of delivery. We are not responsible for compatibility issues arising from future browser or device updates unless covered by a maintenance agreement.
Except as expressly stated in these Terms:
Our total liability to you for any claims arising from our services shall not exceed the total fees paid by you for the specific project or service in question.
We shall not be liable for:
Nothing in these Terms excludes or limits our liability for:
Each project includes a specified number of revision rounds as outlined in the proposal. Additional revisions beyond the agreed number will be charged at our standard hourly rate.
Significant changes to project scope after work has commenced will be quoted separately and may affect project timelines and costs.
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This obligation continues for 3 years after the termination of our business relationship.
You may terminate a project at any time by giving written notice. You will be liable for:
We may terminate our services immediately if:
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, strikes, or failures of third-party services.
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR and Data Protection Act 2018. By using our services, you consent to such processing and warrant that all data provided by you is accurate.
Our services may incorporate or rely on third-party services, platforms, or software (such as payment gateways, content management systems, or analytics tools). You are responsible for complying with the terms and conditions of these third-party services.
You must not use our website to:
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:
In the event of any dispute, both parties agree to first attempt to resolve the matter through good-faith negotiations.
If informal resolution fails, both parties agree to attempt mediation before pursuing legal action.
These Terms are governed by the laws of England and Wales. Any legal proceedings must be brought in the courts of England and Wales.
These Terms, together with any project-specific agreements, constitute the entire agreement between the parties and supersede all prior agreements or understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights to any successor or affiliate.
All notices must be sent in writing to the email address provided at the beginning of these Terms. Notices are deemed received 24 hours after sending.
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the modified Terms.
If you have any questions about these Terms of Use, please contact us:
eCom Pro E Commerce Professionals Limited
Acceptance
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
