Welcome to eCom Pro. We’re not your typical web design agency—we’re business owners who build websites, not web designers who claim to understand business.
From our early days experimenting with our own eCommerce stores when Amazon was just beginning to dominate, to establishing ourselves in Hitchin, Hertfordshire, we’ve lived every challenge our clients face. Our primary goal has never wavered: provide genuine value and complete transparency to every business we work with.
We don’t just build websites—we build revenue-generating digital assets. Having run multiple successful online businesses ourselves, we understand what actually drives sales, not just what looks pretty in a portfolio.
We treat clients as partners because your success directly contributes to ours. When your website ranks page one, when your online orders replace commission platforms, when your custom booking system saves you thousands monthly—that’s our success too.
When eCommerce was still relatively new and Amazon was establishing dominance, we launched our first online store. We weren’t building websites for clients yet—we were learning the hard way what works and what doesn’t in real eCommerce.
What we learned: Payment processing, inventory management, customer acquisition, conversion optimisation, and the brutal truth that pretty websites don’t guarantee sales.
After building multiple successful stores for ourselves and helping friends grow their businesses, we immersed ourselves in marketing. We studied SEO deeply, mastered PPC advertising, and discovered what actually drives profitable traffic.
What we learned: Technical SEO, local search domination, Google Ads management, conversion rate optimisation, and why most agencies fail to deliver ROI (they’ve never run their own businesses).
As Shopify, WooCommerce, and website builders exploded in popularity, demand for professional web design and development grew exponentially. But we saw a problem: businesses were being trapped by commission platforms and restrictive SaaS solutions.
Our focus shifted: We specialised in custom WooCommerce development, bespoke payment gateway integration, and 0% commission online ordering systems. We weren’t just building websites—we were liberating businesses from expensive platform fees.
Key milestone: We developed our first custom payment gateway plugin, opening the door to helping businesses integrate any payment provider they wanted—not just what platforms allowed.
We’ve grown into a team of specialist website designers, developers, and digital marketing experts—but we’ve never lost our business-owner mentality.
What we offer today:
We’ve run online businesses for over 15 years. We understand cash flow, profit margins, customer acquisition costs, and ROI. When we recommend a solution, it’s because we’d implement it in our own businesses.
Beautiful websites matter, but revenue matters more. Every decision we make—from SEO strategy to payment integration to booking systems—is focused on one question: “Will this make the client more money?”
We explain what we’re doing, why we’re doing it, and what results to expect. No jargon, no hiding behind technical excuses, no over-promising. If we can’t help you achieve your goals profitably, we’ll tell you upfront.
We’ve delivered results for:
Own Your Digital Assets: We believe businesses should own their websites, payment systems, and customer data—not rent them from platforms charging ongoing fees.
Zero Commission Where Possible: Commission-based platforms destroy profit margins. We build solutions that eliminate ongoing fees and put money back in your business.
SEO as a Growth Engine: We treat SEO as a long-term revenue investment, not a vanity metric. Page one rankings mean consistent customer acquisition without advertising spend.
Custom Solutions for Scalability: Templates and platforms hit walls. Custom development scales with your ambitions without limitations or increasing costs.
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