Sharfin designed and built our new website to enable us to accept online payments. The new website looks amazing and navigating around it so simple compared to what we had before. Sharfin and his team have always been available when we have required any technical support or assistance.
AI automation for business processes
Hand the repetitive work to AI. Emails sorted and drafted, orders checked, documents read, reports written and data moved between systems, with your team in control.
Free 30 minute call. Fixed price quote before any build starts.
What is ai automation?
AI automation uses an AI model to handle steps in a business process that used to need a person, such as reading an email, deciding what it is and drafting a reply, or extracting figures from a document. eCom Pro builds AI automations connected to your existing tools, with people approving anything important.
17+
years building for UK businesses
200+
websites and systems launched
95%
client retention
24/7
AI on your channels
Your team spending hours on copy and paste work?
Inbox triage, re keying orders, chasing invoices, writing the same reply for the hundredth time. It is work that has to be done, but it does not need a person to do all of it.
Book a discovery callInbox triage and replies
Incoming emails sorted, tagged and drafted for your team to approve and send.
Document reading
Invoices, statements, forms and contracts read and the key details pulled into your systems.
Order and stock checks
Orders checked against stock and rules, exceptions flagged before they become problems.
Reports written for you
Weekly sales, traffic and performance summaries written in plain English from your own data.
Systems talking to each other
WooCommerce, email, spreadsheets, CRM and accounts connected so data moves on its own.
People stay in charge
Anything that matters waits for a person to approve, and every action is logged.
How ai automation works with eCom Pro
Map the process
We sit with the people who do the work and map every step.
Choose what to automate
We pick the steps AI can do reliably and leave judgement calls with people.
Build and connect
The automation is built and connected to your tools, then tested on real work.
Measure and expand
We track the time saved and move on to the next process.

See it working on this website
The assistant in the corner of this page runs on Claude and knows eCom Pro and eCom Pay inside out. It answers in seconds, takes details when someone wants a call, and sends the conversation to our team. That is the kind of thing we build.
Done all our website. It now accepts payments and it was very complex. Reachable at all sorts of odd hours, and had a very simple journey with sharfin. Highly recommend them and their expertise.
Sharfin was an absolute pro. Took time to really try to understand our needs and propose solutions which fit our budget and timescales. He made smart suggestions without being pushy but improving the plan so we didn't waste time or resources on things we don't need.
We use AI in our own business every day, so we know what it does well and where it needs a person. Every AI project starts with a free discovery call and a fixed quote before any work begins.
AI automation questions
What can AI automate?
Tasks that follow a pattern, such as sorting and replying to emails, reading documents, checking orders, writing reports and moving data between systems. Decisions that need judgement stay with people.
Do we need new software?
Usually not. We connect AI to the tools you already use, such as your website, email, spreadsheets and CRM.
What if the AI gets something wrong?
Important actions wait for a person to approve. Everything is logged so mistakes are easy to spot and the rules can be tightened.
How much does it cost?
Each automation is priced after a free discovery call, with a fixed quote before any build starts.
How quickly will we see results?
Most automations are live within a few weeks, and the time saved shows from the first week of use.
Book your free AI discovery call
Thirty minutes on how your business runs. You get a written plan and a fixed price before anything is built.