Sharfin designed and built our new website to enable us to accept online payments. The new website looks amazing and navigating around it so simple compared to what we had before. Sharfin and his team have always been available when we have required any technical support or assistance.
AI consultancy and training for organisations
A clear AI plan for your organisation, a sensible usage policy, and hands on training so your team uses AI well and safely from day one.
Free 30 minute call. Fixed price quote before any build starts.
What is ai consultancy and training?
AI consultancy helps an organisation decide where AI should be used, which tools to adopt, what rules to set and how to train staff. eCom Pro provides AI strategy, usage policies and hands on training for UK businesses and organisations, starting with a free discovery call.
17+
years building for UK businesses
200+
websites and systems launched
95%
client retention
24/7
AI on your channels
Your team already using AI, with no rules in place?
Staff are pasting customer data into free AI tools, everyone uses it differently, and nobody knows what is allowed. A short plan and a little training fixes most of it.
Book a discovery callAI strategy
Where AI fits your organisation, what to do first and what to leave alone.
Usage policy
A plain English policy on which tools staff can use and what data stays out.
Tool selection
Honest advice on which AI tools suit your team and budget.
Hands on training
Practical sessions on writing good prompts, checking answers and using AI in daily work.
Leadership briefings
A clear briefing for directors and trustees on risks, costs and opportunities.
Ongoing support
A named contact for questions as your team gets going.
How ai consultancy and training works with eCom Pro
Discovery call
Where you are now and what you want AI to do.
Plan and policy
A written AI plan and a usage policy your team can follow.
Training
Sessions for your team, in person in Hitchin or Luton, or online.
Check in
A follow up review after a month to see what is working.

See it working on this website
The assistant in the corner of this page runs on Claude and knows eCom Pro and eCom Pay inside out. It answers in seconds, takes details when someone wants a call, and sends the conversation to our team. That is the kind of thing we build.
Done all our website. It now accepts payments and it was very complex. Reachable at all sorts of odd hours, and had a very simple journey with sharfin. Highly recommend them and their expertise.
Sharfin was an absolute pro. Took time to really try to understand our needs and propose solutions which fit our budget and timescales. He made smart suggestions without being pushy but improving the plan so we didn't waste time or resources on things we don't need.
We use AI in our own business every day, so we know what it does well and where it needs a person. Every AI project starts with a free discovery call and a fixed quote before any work begins.
AI consultancy and training questions
Who is AI training for?
Any team that wants to use AI properly, from small businesses to charities, schools and mosques. Sessions are practical and assume no technical knowledge.
Do you train in person?
Yes, in Hitchin and Luton or at your premises nearby, and online for teams anywhere in the UK.
What goes in an AI usage policy?
Which tools are approved, what data must never be entered, when a person must check the output, and who to ask. We write it in plain English for your organisation.
Do you recommend specific AI tools?
We recommend what suits your team. We build mostly with Claude, but we will tell you honestly when another tool fits better.
What does it cost?
Consultancy and training are quoted after a free discovery call, with a fixed price before anything is booked.
Book your free AI discovery call
Thirty minutes on how your business runs. You get a written plan and a fixed price before anything is built.