What cookies are
Cookies are small text files a website saves in your browser. Browser storage, such as session storage, works in a similar way. Some are needed for the website to work. Others help the owner understand how the website is used.
What this website uses
- Session storage for the AI assistant. Keeps your chat conversation while the tab is open, so it does not disappear when you move between pages. Cleared when you close the tab. Strictly necessary for the chat you started.
- WordPress cookies. Set only if you log in to this website, for example our own team. They keep you signed in.
- Security cookies from our hosting or firewall, where set, to protect the website from attacks. Strictly necessary.
This website does not set analytics or advertising cookies. The fonts are loaded from Google Fonts, which does not set cookies but does receive your IP address so it can deliver the font files.
Analytics
If we add analytics such as Google Analytics, we will ask for your consent first through a cookie banner, and update this policy to list the cookies and how long they last. Analytics cookies are never set without your consent.
Marketing
We do not use marketing or advertising cookies on this website.
Changing your mind
If we ever add optional cookies, you will be able to change your choices at any time from a Cookie settings link at the bottom of every page.
How to control cookies
You can block or delete cookies in your browser settings. Blocking strictly necessary storage may stop parts of the website, such as the AI assistant, from working properly. The Information Commissioner's Office explains how cookies work at ico.org.uk.
Contact
Questions about cookies, email [email protected]. eCom Pro is a trading name of E Commerce Professionals Limited, a company registered in England and Wales with company number 12563051. Registered office 13 White's Row, London E1 7NF. Trading address 1-2 Bunyan Road, Hitchin, Hertfordshire SG5 1NL. Email [email protected], phone 0345 548 0072.