What we have done
- Clear headings and page structure that screen readers can follow.
- Text alternatives on meaningful images.
- Keyboard access to menus, forms and the AI assistant, with a visible focus outline.
- Text contrast designed to meet WCAG 2.2 level AA.
- Layouts that work on mobile and when text is enlarged.
- Animations that respect the reduced motion setting on your device.
- Videos that play muted and never auto play with sound.
Known issues
Some videos on case study cards do not have captions because they contain no speech. Some older images may have basic alternative text while we update them. We review the website regularly against WCAG 2.2 level AA.
Ask for help
If you cannot use any part of this website, or need information in a different format, email [email protected] or call 0345 548 0072. We will help you directly and fix the problem.