Sharfin designed and built our new website to enable us to accept online payments. The new website looks amazing and navigating around it so simple compared to what we had before. Sharfin and his team have always been available when we have required any technical support or assistance.
Travel website design with deposit and balance payments
Live and taking card payments in 24 hours*. Deposit, balance and booking terms built in, multi currency, settled next working day.
*Approval time depends on how quickly we receive your documents. Free website for trading businesses processing £5k a month or more through eCom Pay, with start-ups looked at case by case. Pay monthly from £50 otherwise.
Can travel businesses take deposits and balances by card?
Yes. A travel website takes a deposit at booking and the balance before departure, in 150+ currencies through eCom Pay. Because travel is paid for ahead of delivery, processors review it closely. eCom Pay works with UK travel businesses, approval takes 24 hours* once documents are in, and funds settle next working day.
24
hour approval*
150+
currencies processed
T+1
next working day settlement
0
rolling reserve
Payments held until your customers travel?
Travel is future delivery, so mainstream processors often hold funds or add reserves until the trip happens. Tour operators need a site that takes deposits and balances properly and a processor that works with travel.
- Website and payments application handled together, by one team
- Approved and taking payments in 24 hours* once your documents are in
- Next working day settlement with no rolling reserve, including specialist sectors
- Already declined or closed elsewhere? Tell us on the form, it changes nothing about how we build

What your travel website includes
Built as product features your customers use, and the features that keep your account healthy once you are live.
Deposits and balances
Deposit at booking, balance reminders and automatic collection before travel.
Booking terms and protection
Cancellation terms and your ATOL or bonding details shown clearly.
Multi currency checkout
Customers pay in their currency, from 150+ currencies processed.
Itineraries and availability
Trip pages with dates, availability and group sizes.
Pay by link for agents
Send a payment link for phone and WhatsApp bookings.
Chargeback evidence
Booking consent and terms acceptance logged on every booking.
Free, pay monthly or payments only for your travel business
Free for trading businesses above £5k a month in card revenue through eCom Pay, with start-ups looked at case by case. Pay monthly below it or for a custom build. Already have a site you like? Use our payments on their own.
Payments ready, vetted by our payments team
Before launch, the same people who handle your payments setup review your travel website and ask for any changes your business needs. Every business is looked at individually, which is why we never publish a checklist and never build to one. The site and the application go through together.
One form starts both your website build and your eCom Pay application.
Our payments team reviews the site as it is built, so nothing is left to chance at launch.
Approved and taking payments in 24 hours* once your documents are in. Next working day settlement, no rolling reserve.
Done all our website. It now accepts payments and it was very complex. Reachable at all sorts of odd hours, and had a very simple journey with sharfin. Highly recommend them and their expertise.
Sharfin was an absolute pro. Took time to really try to understand our needs and propose solutions which fit our budget and timescales. He made smart suggestions without being pushy but improving the plan so we didn't waste time or resources on things we don't need.
Every travel website we build is reviewed by the eCom Pay team before anything is submitted, so the pages a payment provider reads are right first time. That is why approval takes 24 hours once your documents are in, not weeks.
Travel website and payment questions
The questions founders ask before they apply, including the ones about Stripe, PayPal and Shopify Payments.
Can I use Stripe for a travel business?
Stripe restricts or reviews travel businesses more closely under its terms, so many UK travel businesses use a specialist provider. eCom Pay works with travel merchants. The setup is handled by experienced people, and approved accounts get next working day settlement with no rolling reserve.
Can I use Shopify Payments for a travel store?
Shopify Payments runs on Stripe, so the same terms apply. Shopify lets you add a third party payment gateway instead. eCom Pay connects to Shopify and WooCommerce, so travel businesses can take card payments with next working day settlement.
Which payment provider approves travel businesses in the UK?
Travel is a specialist category that mainstream processors restrict or review closely. eCom Pay works with travel businesses in the UK, with 150+ currencies and next working day settlement once approved.
My payment provider closed my travel account, what now?
Download your transaction and customer records first, then talk to a specialist. eCom Pay works with travel businesses, the setup is handled by experienced people, and approved accounts get next working day settlement with no rolling reserve. eCom Pro can move your site across while you keep trading.
How long does approval take?
Approved and taking payments in 24 hours* once we have your documents. The only thing that slows approval is how quickly the documents come back.
Is the travel website free?
Free for ecommerce businesses already trading and processing £5k a month or more in card revenue through eCom Pay. Start-ups are looked at case by case. Below that, pay monthly websites start at £50 a month plus VAT and include the same payments and review.
Hotel website design
Direct bookings on your own site with a deposit or full payment, so fewer rooms go through commission charging booking sites. Card payments through eCom Pay.
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View GuideHow to take card payments for a travel business
Platforms, policies and what happens between applying and taking your first payment.
Read the guideGet your travel website and payments approved together
One form. We build the site, our payments team reviews it, and eCom Pay approves your account. Approved and taking payments in 24 hours* once your documents are in.
*Approval time depends on how quickly we receive your documents.