Sharfin designed and built our new website to enable us to accept online payments. The new website looks amazing and navigating around it so simple compared to what we had before. Sharfin and his team have always been available when we have required any technical support or assistance.
Online clinic website design with consultation forms and payments
Consultation forms, prescriber review and subscription refills built in, checked before launch.
*Approval time depends on how quickly we receive your documents. Free website for trading businesses processing £5k a month or more on card with our in-house payments, with start-ups looked at case by case. Pay monthly from £50 otherwise.
Can clinic businesses take card payments online?
Online clinics, telehealth and weight management services are reviewed closely by mainstream providers because they combine prescriptions with repeat billing. Our in-house payments work with UK online clinics, and eCom Pro builds the website with consultation forms, prescriber review and clear subscription terms built in.
200+
websites launched
150+
currencies accepted
T+1
paid next working day
2007
building since
Telehealth service stuck at the payments step?
Online clinics combine consultations, prescriptions and repeat billing, which is exactly the mix mainstream providers review hardest. The clinic website and the payments need to be built together by people who work with healthcare businesses every day.
- Website and payments handled together, by one team
- Payments usually live within 24 hours*
- Next working day settlement, including specialist sectors
- Already declined or closed elsewhere? Tell us on the form, it changes nothing about how we build

What your clinic website includes
Built as product features your customers use, and the features that keep your account healthy once you are live.
Consultation questionnaires
Medical questions before checkout, with answers stored against the order for the prescriber.
Prescriber review flow
Orders wait for a clinical decision before dispatch, with approvals and declines logged.
Registration details on every page
CQC, GPhC or GMC details shown where patients and payment providers expect to find them.
Subscription refills
Repeat treatment billing with reminders, pauses and easy cancellation.
Identity checks
ID verification at the point it is needed, not on every page.
Chargeback evidence
Consent, consultation answers and delivery proof logged and exportable.
Free, pay monthly or payments only for your clinic business
Free for trading businesses above £5k a month on card with our in-house payments, with start-ups looked at case by case. Pay monthly below it or for a custom build. Already have a site you like? Use our payments on their own.
Payments ready, vetted by our payments specialists
Before launch, the same people who handle your payments setup review your clinic website and ask for any changes your business needs. Every business is looked at individually, which is why we never publish a checklist and never build to one. The site and the payments go live together.
One form starts your website build and your payments.
We check the site as it is built, so nothing is left to chance at launch.
Payments handled in house, usually live within 24 hours* of your documents arriving. Paid the next working day.
Done all our website. It now accepts payments and it was very complex. Reachable at all sorts of odd hours, and had a very simple journey with sharfin. Highly recommend them and their expertise.
Sharfin was an absolute pro. Took time to really try to understand our needs and propose solutions which fit our budget and timescales. He made smart suggestions without being pushy but improving the plan so we didn't waste time or resources on things we don't need.
Online clinics combine prescriptions with repeat billing, so payment providers look at the consultation flow and the subscription terms first. We build both in and review them before anything is submitted.
Online clinic website and payment questions
The questions founders ask before they apply, including the ones about Stripe, PayPal and Shopify Payments.
Can I use Stripe for a clinic business?
Stripe restricts or reviews online clinic businesses more closely under its terms, so many UK clinic businesses use a specialist provider. Our in-house payments work with online clinic merchants. The setup is handled by experienced people, and you are paid the next working day.
Can I use Shopify Payments for a clinic store?
Shopify Payments runs on Stripe, so the same terms apply. Shopify lets you add a third party payment gateway instead. Our in-house payments connect to Shopify and WooCommerce, so clinic businesses can take card payments with next working day settlement.
Which payment provider works with online clinic businesses in the UK?
Online clinic is a specialist category that mainstream providers restrict or review closely. Our in-house payments work with online clinic businesses in the UK, with 150+ currencies and next working day payouts.
My payment provider closed my clinic account, what now?
Download your transaction and customer records first, then talk to a specialist. Our in-house payments work with online clinic businesses, the setup is handled by experienced people, and you are paid the next working day. eCom Pro can move your site across while you keep trading.
How quickly can I start taking payments?
Usually live within 24 hours* of your documents arriving, because payments are handled in house. There is no separate application to chase.
Is the clinic website free?
Free for ecommerce businesses already trading and taking £5k a month or more on card with our in-house payments. Start-ups are looked at case by case. Below that, pay monthly websites start at £50 a month plus VAT and include the same payments and review.
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View GuideHow to take card payments for a clinic business
Platforms, policies and what happens between applying and taking your first payment.
Read the guideGet your clinic website and payments live together
One form. We build the site and set up your payments in house, usually live within 24 hours* of your documents arriving.
*Approval time depends on how quickly we receive your documents.