Sharfin designed and built our new website to enable us to accept online payments. The new website looks amazing and navigating around it so simple compared to what we had before. Sharfin and his team have always been available when we have required any technical support or assistance.
Online clinic website design with consultation forms and payments
Live and taking card payments in 24 hours*. Consultation forms, prescriber review and subscription refills built in, checked by our payments team before launch.
*Approval time depends on how quickly we receive your documents. Free website for trading businesses processing £5k a month or more through eCom Pay, with start-ups looked at case by case. Pay monthly from £50 otherwise.
Can clinic businesses take card payments online?
Online clinics, telehealth and weight management services are reviewed closely by mainstream processors because they combine prescriptions with repeat billing. eCom Pay works with UK online clinics, and eCom Pro builds the website with consultation forms, prescriber review and clear subscription terms built in.
24
hour approval*
150+
currencies processed
T+1
next working day settlement
0
rolling reserve
Telehealth service stuck at the payments step?
Online clinics combine consultations, prescriptions and repeat billing, which is exactly the mix mainstream processors review hardest. The clinic website and the payments need to be built together by people who work with healthcare businesses every day.
- Website and payments application handled together, by one team
- Approved and taking payments in 24 hours* once your documents are in
- Next working day settlement with no rolling reserve, including specialist sectors
- Already declined or closed elsewhere? Tell us on the form, it changes nothing about how we build

What your clinic website includes
Built as product features your customers use, and the features that keep your account healthy once you are live.
Consultation questionnaires
Medical questions before checkout, with answers stored against the order for the prescriber.
Prescriber review flow
Orders wait for a clinical decision before dispatch, with approvals and declines logged.
Registration details on every page
CQC, GPhC or GMC details shown where patients and payment providers expect to find them.
Subscription refills
Repeat treatment billing with reminders, pauses and easy cancellation.
Identity checks
ID verification at the point it is needed, not on every page.
Chargeback evidence
Consent, consultation answers and delivery proof logged and exportable.
Free, pay monthly or payments only for your clinic business
Free for trading businesses above £5k a month in card revenue through eCom Pay, with start-ups looked at case by case. Pay monthly below it or for a custom build. Already have a site you like? Use our payments on their own.
Payments ready, vetted by our payments team
Before launch, the same people who handle your payments setup review your clinic website and ask for any changes your business needs. Every business is looked at individually, which is why we never publish a checklist and never build to one. The site and the application go through together.
One form starts both your website build and your eCom Pay application.
Our payments team reviews the site as it is built, so nothing is left to chance at launch.
Approved and taking payments in 24 hours* once your documents are in. Next working day settlement, no rolling reserve.
Done all our website. It now accepts payments and it was very complex. Reachable at all sorts of odd hours, and had a very simple journey with sharfin. Highly recommend them and their expertise.
Sharfin was an absolute pro. Took time to really try to understand our needs and propose solutions which fit our budget and timescales. He made smart suggestions without being pushy but improving the plan so we didn't waste time or resources on things we don't need.
Online clinics combine prescriptions with repeat billing, so payment providers look at the consultation flow and the subscription terms first. We build both in and review them before anything is submitted.
Online clinic website and payment questions
The questions founders ask before they apply, including the ones about Stripe, PayPal and Shopify Payments.
Can I use Stripe for a clinic business?
Stripe restricts or reviews online clinic businesses more closely under its terms, so many UK clinic businesses use a specialist provider. eCom Pay works with online clinic merchants. The setup is handled by experienced people, and approved accounts get next working day settlement with no rolling reserve.
Can I use Shopify Payments for a clinic store?
Shopify Payments runs on Stripe, so the same terms apply. Shopify lets you add a third party payment gateway instead. eCom Pay connects to Shopify and WooCommerce, so clinic businesses can take card payments with next working day settlement.
Which payment provider approves online clinic businesses in the UK?
Online clinic is a specialist category that mainstream processors restrict or review closely. eCom Pay works with online clinic businesses in the UK, with 150+ currencies and next working day settlement once approved.
My payment provider closed my clinic account, what now?
Download your transaction and customer records first, then talk to a specialist. eCom Pay works with online clinic businesses, the setup is handled by experienced people, and approved accounts get next working day settlement with no rolling reserve. eCom Pro can move your site across while you keep trading.
How long does approval take?
Approved and taking payments in 24 hours* once we have your documents. The only thing that slows approval is how quickly the documents come back.
Is the clinic website free?
Free for ecommerce businesses already trading and processing £5k a month or more in card revenue through eCom Pay. Start-ups are looked at case by case. Below that, pay monthly websites start at £50 a month plus VAT and include the same payments and review.
Online pharmacy website design
Live and taking card payments in 24 hours*. A payments ready pharmacy website with consultation forms and prescription checks, vetted by our payments team before launch.
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Online booking with a deposit, consultation and consent forms, and treatment pages that rank, with card payments through eCom Pay.
View GuideHow to take card payments for a clinic business
Platforms, policies and what happens between applying and taking your first payment.
Read the guideGet your clinic website and payments approved together
One form. We build the site, our payments team reviews it, and eCom Pay approves your account. Approved and taking payments in 24 hours* once your documents are in.
*Approval time depends on how quickly we receive your documents.